Policy and Legal | AAA Print Group

The Fine Print.

How We Work.

At AAA Print Group, we aim to make your experience smooth and simple. By using our site and services, you agree to these terms. We handle your info with care and keep things straightforward. If you have any questions, don’t hesitate to reach out—we’re here to help!

Quick Links.

Terms & Conditions

Important Terms for Using Our Services.

AAA Print Group Pty Ltd (ABN 93 905 565 652) provides a simple and cost-effective way to order print, promotional, apparel and safety tag products online. By using this site, you agree to these terms and conditions. Please read them carefully before using or ordering from the site.

Disclaimer.

AAA Print Group Pty Ltd does not make any guarantees about the products sold on this site, either express or implied. We are not liable for any damages related to the products sold.

Delivery

We aim to process orders within one working day. Orders are shipped via TNT and typically arrive within 3-10 working days, depending on your location. Delivery fees are based on the order value and may change over time.

Payment Methods

Prices are in Australian Dollars and exclude GST. We accept Visa, MasterCard, PayPal, and Funds Transfer. A 2% surcharge applies to credit card payments.

Refunds & Returns

If you receive faulty or damaged products, contact us within 7 days for a replacement. If you ordered incorrectly, we can refund or swap the items, but you’ll be responsible for shipping and a 15% restocking fee.

Order Mistakes

Once an order is placed, it may not be possible to change it. If you notice an error, contact us as soon as possible, and we’ll try to resolve it.

Out of Stock

If an item is out of stock, we’ll contact you within two working days with an estimated restock date. You can choose to wait for the item, request a refund, or select a replacement.

Contact Details

To avoid delays, ensure your billing address and contact information are correct when ordering.

All content on this site, including text, logos, and images, is owned by AAA Print Group Pty Ltd and is protected by copyright laws. We do not print copyrighted materials without proper authorization or license.

Privacy Policy

Important Policies for Using Our Services.

AAA Print Group Pty Ltd (ABN 93 905 565 652) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with us online or via our services.

What Information We Collect

We collect personal information that is necessary for us to provide our services to you. This may include:

Personal details such as name, address, email address, and phone number.
Payment details such as credit card information and billing addresses.
Order details including your purchases and preferences.
Communication details such as your inquiries, feedback, or responses to marketing materials.

How We Collect Information

We collect your personal information through:

Direct interactions when you place an order, request a quote, or communicate with us via email, phone, or our website.
Cookies and tracking technologies that help us improve our website and services.

How We Use Your Information

We use your personal information to:

Process your orders and deliver products.
Respond to your inquiries and provide customer support.
Improve our website and services.
Send you marketing materials (only if you’ve consented to receive them).

How We Protect Your Information

We take the security of your personal information seriously. We use appropriate security measures, including encryption, to protect your data during transmission and storage. However, no method of transmission over the internet is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.

Sharing Your Information

We will not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us with:

Processing payments
Delivering products (e.g., shipping carriers)
Website analytics and support

We ensure that these third parties comply with the same privacy standards.

Your Rights

Under Australian law, you have the right to:

Access and correct your personal information.
Request that we delete your personal information, subject to certain conditions.
Opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

Data Retention

We only retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once it’s no longer needed, we will securely delete or anonymise your data.

We use cookies and other tracking technologies to enhance your user experience. These cookies help us improve our website functionality, track usage patterns, and personalise content. You can control cookie settings through your browser, but disabling them may affect the functionality of our website.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any external sites you visit.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. Please review this policy periodically.